My personal program for Web 2 Expo Berlin …

As with last year it’s a good idea to plan ahead for leveraging the Expo effect. So here’s my perpetual beta version of my planned workshops, talks and tracks. A much more elaborate version can be done by using the crowdvine calendar thing which allows for easy .ics-export too.

On Tuesday I am planning for the workshops by Leisa Reichelt, i.e. find me in Collaboration Techniques that Really Work – Productivity, Creativity and Consensus and Improving Your Site’s Usability – What Users Really Want.

Wednesday, first day of conference I will be in Better Media Plumbing for the Social Web by Stowe, Checking the “Feel” of Your UI with an Interaction Audit by Josh Damon Williams and Peter Stahl and probably in IBM: Web 2.0 Goes to Work by Gina Poole

Then from 2:15 pm to 3 pm it’s Leisa Reichelt, Suw Charman-Anderson and Ben Hammersley on the slate talking about TBD ;*)

Later that afternoon it’s Changing the World for the Better Using Web 2.0 by Alberto Nardelli, followed by Designing for Flow by Bruno Figueiredo

    Thursday, it’s at least Thinking Outside the Inbox (again!) by my friend Luis Suarez, then Web 2.0 vs. the Water Cooler: How Web 2.0 Has Changed the Way We Collaborate by JP Rangaswami. But I need to drop by the Lunch 2.0 as well.

    I will most likely jot down some notes on the actual talks in advance, come time. Said perpetual beta, didn’t I?

    Web 2.0 Expo Europe 2008

    Microblogging Session beim BarCamp Stuttgart

    Nächste Session am BarCamp Stuttgart, Marcus Heurung stellt die aktuellen Features und langfristigen (Entwicklungs-)Ziele von vor, u.a.

    • verwaltet die #hashtags eigenständig und “von Haus aus”, kein Vergleich zum #hashtags/Twhirl Usability Disaster.
    • Was kommt noch bei  U.a. AIM, MSN, IRC, XMPP-OMB, AtomPub, RSS Clouds, Track, Multimediaintegration, Profilportabilität sowie einfache Installation für “jedermann” – beste Skalierung via Messaging Modell statt CMS-Modell

    Zuletzt eine spannende Diskussion rund um die Abgrenzung von Twitter und, mehr aber noch um die (unternehmensinternen) Perspektiven von Micromessaging (siehe auch “Adoption patterns and best practices – now Twitter“).

    Eins noch, zur “Abgrenzung von Twitter und”:

    The difference between and Twitter is the same as the difference between AIM and Jabber. With Twitter or AIM there is one server that everyone connects to. All communications go through that server. With Jabber or there are many different servers. Every group runs their own server, but you can still communicate between servers through federation. (via)

    Live blogging the Enterprise 2.0 forum – part 1

    Some notes on the talks at the Enterprise 2.0 ForumKongressmedia put together a nice agenda and group of speakers. Check out some of the tagged and tracked tweets at Twemes. I and some others were microblogging too.

    Suw Charman-Anderson started off the event, I can’t give a full report of her extensive talk, so just some tidbits. She offered sound advice (I am agreeing on all accounts, this is boring I know, but hey, I guess we’re just having “shared understanding”). And I really understand and value her effort to make things understandable, but not too easy at the same time.

    • provide the pilot group with gripping stories, let them become evangelists (“each user can become a trainer”, yes, we’ve reached a lot if we’re at this point )
    • on success factors for adoption: all in all it’s preferrable to focus on user-centric adoption (yes, evangelists, catalysts, whatever we call these pivotal people)
    • on the importance of leadership in E.0 projects (I guess that’s herding cats) – yes, leading by example is important (yes, I too talked in my workshop yesterday about the importance of having both method- and power-sponsorship)
    • Enterprise 2.0 change management needs to be in for the long haul, this is a long term engagement thing
    • nice metaphors too – “trojan (wiki) mouses” that sneak into corporations

    Next up were Oliver Nitz and Rupert Petschina of Web Innovation Institute and Telekom Austria AG. They were presenting on the potentials of social software for making internal processes more effective. There was a nice metaphor and “storytelling hook” inside their presentation, i.e. the picture of a hen shed that reminded me too that I really need to blog about Lee Bryant’s “Free the Battery Humans” presentation at this year’s reboot and some thoughts I evolved since then.

    Next up was JP Rangaswamy, again no full account of the talk, but some points. Suw did an extensive post (“Enterprise 2.0 Forum: JP Rangaswami“) on JP’s talk, extensive coverage and recommended. I guess typing on a whitey Mac goes a lot faster than on my dull PC box.

    • cost of repair and cost of damage as equation to look at while implementing wikis
    • nice story on Space Shuttle design limits that derive from long-ago decisions, i.e. designing the width of rail gauges
    • we’re in the middle of big shifts, like e.g. distributed ability and power to publish, Internet as a nice copy machine
    • my price for best quote goes to JP calling to “throw the policies away” (if they are restricting you to adapt to the changed contexts).” Yes, there’s no point in following out-dated modes, when we’re in disrupted mode
    • one central guiding principle for corporate wiki implementation: keep the cost of transmission and reproduction low

    On organizational pathologies, JP showed a spy manual on how to interfere and disturb – and even when the audience was giggling we all know that these are timeless issues in corporations. What once was sabotage is now normal mode of work.

    Then, it’s Alexander Warta from Bosch, talking about opportunities for corporate wikis and experiences at Bosch:

    • it’s not about nifty tools, rather it’s about a new paradigm (knowledge works needs to be self-driven and distributed)
    • What they did? Many things like e.g. supporting expert debriefings, international expert’s collaboration and much more
    • presented the results of an inter-company study on wiki use (done by the Bosch team).

    Perceived Challenges? He’s systematizing it into seven fields of tension:

    • individual effort <-> social, collective benefit
    • awareness <-> privacy
    • current information <-> trustable, sound information
    • structure <-> freedom (and freeform emergence of structure)
    • usability <-> functionalities
    • participation <-> coherence
    • media boundaries <-> media integration (binding it all together)

    BTW, I have asked Alexander to present these results and some of his experiences at the upcoming WikiWednesday Stuttgart. Come and join us if you’re close.

    Next up, and last talk before lunch is by Matthias Büger of Deutsche Bank (I blogged about the pre-conference interview here: “Pre-Conference interview: dbWiki – building a Web 2.0 corporate knowledge base“) but he asked the audience not to tweet/blog/whatever his actual talk. OK, no problem. Now off to lunch and “networking d’enfer”

    Speed Geeking a WikiWednesday?

    It’s Wednesday again which means that we’re up for another meeting with fellow wiki and Enterprise 2.0 enthusiasts at the MFG Innovation Agency for Baden-Württemberg.


    This time’s activities and plans are freeform – which means that we can try out various styles and ideas. Still, I’ve got something on the slate, namely I might give a little presentation I did lately at the Intranetforum in Frankfurt and I might recap some learnings and experiences from reboot and the International Forum on Enterprise 2.0 in Varese.

    But I would really appreciate it if we can get a more crowdsourced approach – i.e. if you want to present something, please feel free to share them.

    And – bingo!- this morning I chatted with Joachim Niemeier and he turned me onto an alternative style and method of meeting: Speed Geeking. Funny name, indeed and probably an interesting approach to crunch more out of a wiki wednesday?

    Let’s try something? We’ll speed geek on Enterprise 2.0 ideas, like e.g.:

    • Show us a tool that you’ve found lately – what are the benefits, what makes it so special that you’ve added it to your mode of work. And show us alternatives too, i.e. what may work as well …
    • Tell us some of your experiences lately, about stuff you created, about people you’ve met …
    • Tell us about recent learnings, ideas you’ve encountered, …

    PS. Vor dem WikiWednesday findet ein Orgameeting zum geplanten BarCamp Stuttgart (26.09.08 – 28.09.08) statt, ab 17:00 im Vinum:

    Stumbled upon: Enterprise 2.0, intranets and cognitive surplusses

    There are now a lot of open tabs in my browser – small wonder when researching, conferencing and preparing a new consulting gig. Let me try a rundown, no special order:

    Clay Shirky says on CIO Insight that businesses are just beginning to understand the value—and challenges—of social technologies.

    Nora Young of CBC Spark show posted audio from a full interview with Clay Shirky. The interview is worth hearing, and touches on some of the topics in his new book (Here Comes Everybody, see also here and here) – such as the pros and cons of social media, new business models online, and how big change comes from human motivation, not shiny new technologies. Download the mp3.

    Nora and Clay started off by talking about our “cognitive surplus,” which Clay describes as “all the free thinking time that society has access to… in the brains of its citizens that isn’t getting used for specific tasks.” Think TV watching time, except Clay has some ideas on how you should be/could be spending your surplus.

    There’s a (german language) issue of UNESCO Heute on the web society and its understanding and emergent uses of knowledge, this is a rather heterogenous beast, a compilation of small articles:

    […] Begriffe, Konzepte und Themen der Wissensgesellschaft mit Bezug auf das Internet

    Then here’s a study by the Economist Intelligence Unit about collaboration.

    Corporations all over the world are making tremendous investments in technology, from servers, to storage, and network. Although technology is used on a day-to-day basis (think about the Voice over Internet Protocol (VoIP) deployments) to enhance productivity and to curb costs, it seems that collaboration is still best performed face-to-face. The study provides a glimpse into the reason: trust.

    Jay Cross too has some hints for online collaboration (pdf). Dion Hinchcliffe is explaining where the conversation is going (“Endless Conversation: The Unfolding Saga of Blogs, Twitter, Friendfeed, and Social Sites“), including Twitter and Friendfeed uses for business. And Michael Krigsman analyzes power politics and pitfalls in Enterprise 2.0 adoption. Yes, we need to understand the corporate context to make this work, this is true especially when dealing with middle management. Now, getting out there and trying it is an option, it’s “show and tell” – indeed, in my experience upper management gets it rather easily. Still I somehow like this cartoon by geek and poke. Better beware this situation …

    And finally check out Ross Mayfields slides of his keynote at Van Web 2.0 naar Enterprise 2.0 in the Netherlands:

    I wasn’t there, nor at the Intranet Summit 2008 (Saim Alkan has a german language summary). I’ve been at the Intranet.days (meeting Saim and others) and will be here at the International Forum on Enterprise 2.0 in Varese and have some rebooting too.

    Thomas Vanderwal will be there both times, in fact we will have the same flight from Milano to Copenhagen. Here, he writes on success with enterprise social tools, i.e. difficulties of applying social tools in the organisation using an illustrative model of four intersecting areas of enterprise social tools:

    – tools (I would include methods as well here)
    – interface and ease of use (yes, usability has some merits and plays an essential role for adoption)
    – sociality
    – encouraging use

    Hmm, the model can serve as a good starting point, even when – as Paula Thornton observes in the comments – placing tools so prominently feels awkward.

    Rückblick aufs BarCamp Bodensee

    (CC-)Bild von Tobias Glawe – Samstagabend am BarCamp-Strand

    Am Wochenende war ich beim rundum gelungenen BarCamp Bodensee. Mit Sonntagmorgen-Kaffee, leckerem Essen u.a. Croissants und Brezeln zum Frühstück , tollem Wetter, “crowdsourced (BarCamp-)Security”, perfekten Räumlichkeiten im neuen und beeindruckenden ZU-Gebäude, einem schnellen und zuverlässigen WLan – und natürlich spannenden und vielfältigen Sessions, vielen Diskussionen und Gesprächen rund ums Social Web und mehr.

    Selbst aktiv war ich in zwei Sessions, zum einen habe ich Usability-Aspekte im Intranet beleuchtet, zum anderen habe ich Sonntags mit Tobias zusammen eine kleine Session über Use Cases, Erfolgsfaktoren und Akzeptanz von Enterprise 2.0 gehalten. Meine Unterlagen stelle ich wie üblich (in kürze, da heute etwas Montagsstress aufkam und die Woche organisiert werden wollte) im frogpond-Wiki zur Verfügung.

    Daneben war ich in mehreren Sessions in denen das Thema Social Software im Unternehmen eine Rolle spielte bzw. in denen mehr um Unternehmenskultur und Führung als über Technologien diskutiert wurde. Nur ein Beispiel war die Session von Thomas Zahreddin zu Sociocracy als Organisationsprinzip.

    Live gebloggt wurde aus meiner Sicht eigentlich recht wenig, dafür wurde umso mehr getwittert, die gesammelten Tweets sind hier. Bilder gibt es u.a. bei Flickr, Ipernity, , Picasa. Blogbeiträge wie immer bei Google Blogsearch, Technorati etc. oder auch gleich direkt im Wiki.

    Bleibt – zum Schluß, aber zentral und wichtig – der Dank an den Organisator und “Kümmerer” Oliver, ohne dessen Initiative das BarCamp sicher nicht zustande gekommen wäre und der Dank an die Sponsoren. Herausragend ist es, wenn zum finanziellen Engagement auch die BarCamp-Mitarbeit engagierter Mitarbeiterinnen tritt.

    Und ganz zuletzt: Jan hat hier die Tipps von Oliver für eine gelungene BarCamp-Organisation zusammengestellt, werden sicher in die Planung des Barcamp Stuttgart eingehen. Denn nicht vergessen, nach dem BarCamp ist vor dem BarCamp.

    BarCamp Bodensee

    Dieses Wochende bin ich in Friedrichshafen beim BarCamp Bodensee. Mit Webideas, Friedel und Johannes bin ich bereits gestern abend zum Get-Together angereist.

    Dank der Sponsoren und der Zeppelin University konnte ein großartiger Rahmen für das BarCamp geschaffen werden – und auch das Wetter macht mit (siehe u.a. die Bilder bei flickr), so dass ich mir vorstellen kann nachher noch das Mietrad vom BodenseePeter einzusetzen.

    Bisher habe ich viele interessante Gespräche geführt – aber nur wenig Sessions besucht. Allein die Session von Willi Schroll hat bisher in den Zeitplan gepasst, insofern habe ich auch nicht viel live gebloggt, sondern eher getweetet.

    Meine eigene Session zum Thema Intranet-Usability (und Erfolgsfaktoren der Implementierung von “Intranet 2.0”) steht nun aber an …