Upcoming: International Forum on Enterprise 2.0

3_giugno

Like last year I am going to the International Forum on Enterprise 2.0 – this year it’s Milano. And like last year I am looking forward to meeting some people face-to-face for the first timeon Wednesday. Well, one of them is Ross Mayfield of Socialtext (did you know that it was in Socialtext’s Palo Alto offices that the very first WikiWednesday happened?), the other one is George Siemens, e-learning thought leader and knowledge management guy.

Emanuele’s got a nice agenda set-up, I hope that we’ll see lively discussions and can learn from the companies willing to share their enterprise 2.0 experiences. Even when we know that it’s the networking in the coffee breaks (I learned a bit about caffé you know …) what makes conferences worthwhile …

Next week: International Forum on Enterprise 2.0

Next week I am going to attend the first International Forum on Enterprise 2.0 in Varese on 25th, right before heading to Copenhagen for reboot (flying with SAS the other day from Milano-Linate).

Here’s the program of this workshop day – will be great to meet some people for the first time after all this internet-only communication (Stewart, Thomas), and to greet friends and colleagues from all over the world (Luis, Ran).

09.00 – 09.45 Registration
09.45 – 10.00 Welcome Reception by Renzo Dionigi (Rector University of Insubria) – An Overview on Enteprise 2.0 and its Strategical Value for Companies
10.00 – 10.30 Web 2.0 comes to an enterprise near you by Rosario Sica, Emanuele Quintarelli
10.30 – 11.00 It’s not technology, stupid! Enterprise 2.0 as an organizational and strategic revolution (TBD)

Enterprise 2.0: Tools and International Success Stories

11.00 – 11.30 Building web communities that add value by David Terrar (D2C and ITBrix LLC)
11.30 – 12.00 Social network analysis: From informal conversations to tangible assets by Laurence Lock Lee (Optmice)
12.00 – 12.30 Cultivating wikis to change the enterprise and improve the bottom line by Stewart Mader (Atlassian)

12.30 – 13.30 Business Lunch & Networking

13.30 – 14.00 Social tagging to unlock the collective intelligence by Thomas Vander Wal (InfoCloud Solutions)
14.00 – 14.30 TamTamy: our reply to Enterprise 2.0 needs by Emanuela Spreafico (Reply)

14.30 – 15.00 Thinking out of the inbox: More Collaboration through less e-mail by Luis Suarez (IBM)
15.00 – 15.30 Consumerizing the Enterprise by Ran Shribman (Worklight)

15.30 – 16.00 Coffee Break & Networking

Italian Cases

16.00 – 16.30 Innovation through Collaboration: Social Networking for Sales by Diego Gianetti (BTicino)
16.30 – 17.00 Empowering the Middle Management Leveraging Communities of Practice by NN from Direzione Personale (Banca Popolare di Vicenza)

Enterprise 2.0 at Work

17.00 – 18.00 How to bring Enterprise 2.0 to your company by Emanuele Scotti (Open Knowledge), Roberto Battaglia (Intesa Sanpaolo), Roberto Mairano (Future Drive)
18.00 – 18.15 Presentation of the Course in Enterprise 2.0 by Gaetano Aurelio Lanzarone (DICOM)

Upcoming: WikiWednesday Paris, International Forum on Enterprise 2.0, WikiSym, Web 2.0 Expo

I know this is on short notice, but if you’re close to Paris – WikiWednesday is due on May 21st. Can’t be there, sadly – but it’s my birthday the other day. However if you want to meetup with french wiki enthusiasts this is probably an opportunity to meet the people behind XWiki and more.

However, you might earmark the International Forum on Enterprise 2.0 at Varese on June 25th. The Forum is characterized by:

  • A 360° overview on Enterprise 2.0 business and organizative impact
  • A comprehensive exploration of Enterprise 2.0 tools and techniques: tagging, blogging, wiki, feed rss, open innovation, widgets

Equally interesting if you are into wikis, collaboration and enterprise 2.0 is WikiSym2008

The Symposium offers a rigorously reviewed research paper track, as well as plenty of space for practitioner reports, discussion of work in progress, demonstrations, tutorials, and informal but lively OpenSpace and WikiFest sessions.

Wikisym 2008 will take place from Sep 8-10, 2008 in Porto.

Then, the web 2.0 expo call for participation is open:

The 2008 edition of Web 2.0 Expo Europe will take place 21-23 October at the Berliner Congress Centrum. Want to participate in the Web 2.0 conversation at a higher level? If so, you are invited to submit a proposal now to speak at Web Expo Europe. Share your story of successes, trials and errors, best practices, and case studies with other designers, programmers, marketers, IT savvy business executives, entrepreneurs, innovators, and other people passionate about building a better Web for the whole world.

Upcoming: Enterprise 2.0 Forum in Milano

3_giugno

Emanuele has informed me that the second International Forum on Enterprise 2.0 is set up and registration is open now. It’s no longer in Varese like last year, but rather in central Milano which makes it a lot easier to get there. Booked my flight already and you can catch up with me there for sure (June 3rd, I will arrive early on 2nd), plus you get

  • A place full of people who like you are learning how to reap the benefits of the new paradigm of business
  • An incredible number of success stories and discussions about what worked and what didn’t work in real international projects
  • Thought leaders, renowned speakers and managers willing to share their experiences from every part of the world

Definitely looking forward to meet some people again like David or Emanuele, but also to meet people from the italian Enterprise 2.0 scene. And I am not yet speaking of the chance to meet up with George Siemens, edublogger extraordinaire and e-learning guru.

Upcoming: Enterprise 2.0 Forum nächste Woche, E20SUMMIT im Oktober 2009

enterprise-20-forum_logoNächste Woche bin ich in Köln um Enterprise 2.0 Forum teilzunehmen, hier das Programm der Veranstaltung. Am ersten Tag werde ich zudem zusammen mit Alexander Richter von der Forschungsgruppe Kooperationssysteme München einen Fortgeschrittenen-Workshop zum Thema Enterprise 2.0 betreuen. Ich freue mich auf spannende Diskussionen und einen sicherlich intensiven Nachmittag.

Am Donnerstag startet dann das eigentliche Forum, u.a. mit Beiträgen von David Terrar und Frank Schoenefeld. Neben den Praxisberichten – Firmen wie ABB, vodafone, Lufthansa, Bayer und die Fraunhofer Gesellschaft berichten von ihren Erfahrungen mit Wikis und anderer Social Software u.a. im Wissens- und Communitymanagement – ergeben sich gerade aus den Keynotes immer wieder Anknüpfungspunkte für den Austausch mit Beratern und Anwendern:

  • David Terrar wird zum Aufbau von lebendigen Communities im Unternehmen sprechen, ein Thema das auch mich zunehmend in meiner Beraterpraxis beschäftigt. Bspw. kann die Unterstützung von (Pilot-)Nutzercommunities viel dazu beitragen, ein anspruchsvolles Thema wie Wikis für Wissensmanagement nachhaltig und erfolgreich im Unternehmen zu verankern. “Lebendige Communities” müssen nicht zwingend ein generisches Facebook in the Enterprise sein, vielmehr ist mein Ansatz die vernünftige Kopplung von Kontext und zielgerichteten Inhalten, letztere bestimmen den Nutzengehalt und den Erfolg von Enterprise Communities.
  • Dr. Frank Schoenefelds Thema ist die Entmystifizierung des Werteversprechens von Enterprise 2.0. Interessant, ich hätte zwar nicht das Wort Mythos verwendet, finde aber den Vorsatz den Kern offenzulegen und die Nutzendimensionen von E2.0 zu systematisieren ansprechend. Auch ich sehe in letzter Zeit eine Inflation an Erwartungen (von der Schar neuer “Marktbegleiter” ganz zu schweigen, die auf dem Schiff Enterprise 2.0 Beratung mitsegeln wollen, das ist aber ein ganz anderes Thema und es verbietet sich als Berater darüber zu bloggen) und manchmal eine recht naive Begeisterung für das Thema. Eine pragmatische Rückführung auf den Kern und das Wertversprechen kann nur gut tun.  Zur Vertiefung empfiehlt sich das (im enterprise2open-Blog auch auf Englisch veröffentlichte) Pre-Conference-Interview.

e20summit_logoZuletzt – und als “Legal Disclaimer” – möchte ich ankündigen, dass ich ab sofort, und parallel zu meiner Beratertätigkeit für Unternehmen und Non-Profits, die Aufgaben des Community Managers für den E20SUMMIT im Oktober 2009 wahrnehme. Als Thomas Koch und Björn Negelmann von Kongressmedia mich gefragt haben, ob ich an der Betreuung der Community Interesse hätte musste ich nicht lange überlegen – beginnend mit dem ersten SUMMIT während der CeBIT 2008, aber auch in den verschiedenen Enterprise 2.0 Veranstaltungen danach habe ich sie als Treiber und Enabler der Enterprise 2.0 Szene in Deutschland und Europa erlebt. Wir teilen die Begeisterung für das Thema Enterprise 2.0 und wollen in Zukunft das Thema gemeinsam voranbringen. Der E20SUMMIT vom 6.-8. Oktober 2009 wird dafür internationale “thought leader” wie Dion Hinchcliffe und Lee Bryant mit Enterprise 2.0-Anbietern, -Beratern, -Wissenschaftlern und -Anwendern unter dem Motto “E20SUMMIT – Improving Collaborative Performance” zusammenbringen.

Im Vorfeld des E20SUMMIT werden wir mit der Community an verschiedenen Orten diskutieren – u.a. in den Facebook Gruppen zu Enterprise 2.0 und der Enterprise 2.0 SUMMIT Community, aber auch in Xing und LinkedIn freuen wir uns auf Fragen, Ideen und Anregungen. Und natürlich wird die Pre-Conference Phase sowohl hier als auch im enterprise2open-Blog begleitet, auch hier freuen wir uns über Austausch – das Motto von enterprise2open ist ja “Bonding the Enterprise 2.0 Community”. Und darauf freue ich mich …

Live blogging the Enterprise 2.0 forum – part 1

Some notes on the talks at the Enterprise 2.0 ForumKongressmedia put together a nice agenda and group of speakers. Check out some of the tagged and tracked tweets at Twemes. I and some others were microblogging too.

Suw Charman-Anderson started off the event, I can’t give a full report of her extensive talk, so just some tidbits. She offered sound advice (I am agreeing on all accounts, this is boring I know, but hey, I guess we’re just having “shared understanding”). And I really understand and value her effort to make things understandable, but not too easy at the same time.

  • provide the pilot group with gripping stories, let them become evangelists (“each user can become a trainer”, yes, we’ve reached a lot if we’re at this point )
  • on success factors for adoption: all in all it’s preferrable to focus on user-centric adoption (yes, evangelists, catalysts, whatever we call these pivotal people)
  • on the importance of leadership in E.0 projects (I guess that’s herding cats) – yes, leading by example is important (yes, I too talked in my workshop yesterday about the importance of having both method- and power-sponsorship)
  • Enterprise 2.0 change management needs to be in for the long haul, this is a long term engagement thing
  • nice metaphors too – “trojan (wiki) mouses” that sneak into corporations

Next up were Oliver Nitz and Rupert Petschina of Web Innovation Institute and Telekom Austria AG. They were presenting on the potentials of social software for making internal processes more effective. There was a nice metaphor and “storytelling hook” inside their presentation, i.e. the picture of a hen shed that reminded me too that I really need to blog about Lee Bryant’s “Free the Battery Humans” presentation at this year’s reboot and some thoughts I evolved since then.

Next up was JP Rangaswamy, again no full account of the talk, but some points. Suw did an extensive post (“Enterprise 2.0 Forum: JP Rangaswami“) on JP’s talk, extensive coverage and recommended. I guess typing on a whitey Mac goes a lot faster than on my dull PC box.

  • cost of repair and cost of damage as equation to look at while implementing wikis
  • nice story on Space Shuttle design limits that derive from long-ago decisions, i.e. designing the width of rail gauges
  • we’re in the middle of big shifts, like e.g. distributed ability and power to publish, Internet as a nice copy machine
  • my price for best quote goes to JP calling to “throw the policies away” (if they are restricting you to adapt to the changed contexts).” Yes, there’s no point in following out-dated modes, when we’re in disrupted mode
  • one central guiding principle for corporate wiki implementation: keep the cost of transmission and reproduction low

On organizational pathologies, JP showed a spy manual on how to interfere and disturb – and even when the audience was giggling we all know that these are timeless issues in corporations. What once was sabotage is now normal mode of work.

Then, it’s Alexander Warta from Bosch, talking about opportunities for corporate wikis and experiences at Bosch:

  • it’s not about nifty tools, rather it’s about a new paradigm (knowledge works needs to be self-driven and distributed)
  • What they did? Many things like e.g. supporting expert debriefings, international expert’s collaboration and much more
  • presented the results of an inter-company study on wiki use (done by the Bosch team).

Perceived Challenges? He’s systematizing it into seven fields of tension:

  • individual effort <-> social, collective benefit
  • awareness <-> privacy
  • current information <-> trustable, sound information
  • structure <-> freedom (and freeform emergence of structure)
  • usability <-> functionalities
  • participation <-> coherence
  • media boundaries <-> media integration (binding it all together)

BTW, I have asked Alexander to present these results and some of his experiences at the upcoming WikiWednesday Stuttgart. Come and join us if you’re close.

Next up, and last talk before lunch is by Matthias Büger of Deutsche Bank (I blogged about the pre-conference interview here: “Pre-Conference interview: dbWiki – building a Web 2.0 corporate knowledge base“) but he asked the audience not to tweet/blog/whatever his actual talk. OK, no problem. Now off to lunch and “networking d’enfer”

Upcoming: More Enterprise 2.0 Community Events

Now, just now I was writing about my session proposal and my expectations for the upcoming Lotus JamCamp – especially in terms of the benefits of open communication and direct feedback that a BarCamp setting provides – and I’ve got fitting news on top:

One is the very ambitious Enterprise 2.0 Forum at Cologne this week (which I can’t visit as it’s colliding with re:publica and the intertwined Lotus JamCamp events where I’m an active stakeholder) – but anyway I am going to listen from afar what gets tweeted and blogged. I hope that Joachim Niemeier, who is moderating the event will also post a summary come time, and make up for me missing Euan keynoting (“How-to manage the Enterprise 2.0 (r)evolution?”) and the rest of the event, including the workshops tomorrow.

Then – and for crying out loud I am going to miss that one too – there’s the third International Forum on Enterprise 2.0 at Milano June 9 & 10.

In the past two years I attended them, ie. went to Varese and then, last year to Milano, but it’s so close to my (pre-scheduled) flight’s departure for Boston’s e2conf that I can’t combine them two. And one needs to find some time for actual customers in between all this conferencing …

So I am looking forward to meeting up with Emanuele, Sameer and Hutch over some Irish beers instead of Italian wine, weird bartering it is. But again joking aside, the agenda is looking nice, combining three topical tracks and an OpenSpace BarCamp-alike venue and room for discussion. And plenty of topics are on the slate, from “internal collaboration, customer engagement and open innovation” to:

– Setting up the strategy and building the business case
– New organization schemes and leadership models
– Nurturing adoption and cultural change
– Business drivers, metrics and return of the investment
– Community management and customer engagement frameworks
– How to socialize business processes: BPM 2.0, CRM 2.0, PLM 2.0
– Best practices and lessons learned through case studies
– From marketing to social CRM
– Social Media Marketing and PR 2.0
– Intranet 2.0
– Idea management and prediction markets
– Social softwares and collaborative platforms