Crossposting from my BMID-Blog, this is interesting frogpond related stuff:
[…] on the one hand social software in the enterprise can help with the discovery of unconscious or hidden patterns (of relations, interests …) … e.g. by supporting social network analysis. But to me it’s main advantage is the facilitation of relations and joint undertakings – basically leveraging the distributed creativity and know-how in the organization, and thus enabling the emergence of new patterns (of work, ideas, etc. – you get the idea).