Interview with Euan Semple

While posting Euans profile over at the Enterprise2Open blog I was alerted to this interview with him via the Zemanta sidebar (ah, I love serendipidity, in effect pushing me onto the Fastforward blog and it’s video collection of this year’s conference):

He discusses his effort at the BBC, as director of knowledge management, and since […] to put the emphasis on “connecting people and helping them have conversations with each other [rather] than about helping them search for other people’s badly written, out of date documents.” Euan touches on the sophisticated and subtle ways in which people search, find and use information, the “non-trivial” challenge of getting employees to engage, who’s often purchasing and owning the products that companies are using (and the attendant downside of that), and more.

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